I have a specific question about my application, who do I contact?

The Common App is currently available in the nine counties in the San Francisco Bay Area and Los Angeles county in California. Please see the contact information below for who you can contact with questions about your application, depending on which program you applied to (Medi-Cal/Covered California, Calfresh, or the SF Recreation & Parks Scholarship). If you have questions about which programs you applied to, please email help@1degree.org

Contact information for Medi-Cal/Covered California

  • Covered California Service Center

(800) 300-1506

Covered California Enrollment Help 

Contact information for CalFresh 

  • Alameda County 

Social Services Agency

24100 Amador St.

Hayward, CA 94544

(888) 999-4772

Alameda County Social Services Website

  • Contra Costa County

Employment and Human Services Dept.

Workforce Services Bureau

(800) 709-8348 Medi-Cal

Contra Costa County Human Services Website   

  • Los Angeles County

Department of Public Social Services

Customer Service Center

(866) 613-3777

(626) 569-1399

(310) 258-7400

(818) 701-8200

Los Angeles County Public Services Website

  • Napa County                                                                                                       

Department of Health and Human Services

2751 Napa Valley Corporate Drive                                                 

Napa, CA 94558-Napa, CA 94558-6216        

(800) 464-4214 Toll Free

(707) 253-4511

Napa Health and Human Services Website

  • Marin County

Dept. of Health & Human Services (Public Assistance)

120 N. Redwood Dr. -West Wing

San Rafael, CA 94903

(877) 410-8817

Marin County Health and Human Services Website

  • San Francisco County 

Human Services Agency

SF Benefits Net

1440 Harrison St.

San Francisco, CA 94120

1235 Mission St.

San Francisco, CA 94103

(415) 558-4700

(855) 355-5757 Toll Free

San Francisco Human Services Website

  • Santa Clara County                                                                                       

Social Services Agency

Assistance Application Center

1867 Senter Road

San Jose, CA  95112

(408) 758-3800 

(877) 962-3633  Automated

Santa Clara Social Services Website

  • Solano County                                                                                                     

Health and Social Services

Medi-Cal and County Medical Services Program (CMSP)

(Call for the nearest office)

Office Locations:

Fairfield: (707) 784-8050                                                         

Vacaville: (707) 469-4500

Vallejo: (707) 553-5000

Solano Health and Social Services Website

  • San Mateo County                                                                                         

Human Services Agency

400 Harbor Boulevard, Building "B"

Belmont, CA 94002

(800) 223-8383  Toll Free

San Mateo Human Services Website

  • Sonoma County  

Human Services Department

2550 Paulin Drive

P.O. Box 1539

Santa Rosa, CA 95402-1539

5350 Old Redwood Highway

Petaluma, CA 94954

(877) 699-6868

Sonoma Human Services Website

Contact information for SF Recreation & Parks Scholarship

  •  Lillian Bautista

415-831-2717 

Lillian.bautista@sfgov.org

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