How does One Degree validate resources?
The resources published on One Degree are validated in the following ways:
- Following One internal verification process. One Degree's Resource Management team is responsible for verifying that organizations meet our Content Criteria so that we only include resources that provide a valuable service to our members. In addition, during the data entry process, we review the organization's website and/or contact the organization (by phone or email) to verify their services.
- Working directly with trusted sources. When One Degree expands to a new region we work with trusted partners who are experts in community resources. For example, in the case of our LA County expansion, resource lists were gathered by County staff and providers the County works with directly. One Degree also worked with trusted partners in Los Angeles including Dignity Health and LIFT-LA to gather their recommended and most commonly referred resources.
- Listening to community feedback. Once a region is using and taking advantage of community resources on One Degree, members have the ability to leave reviews and flag bad information on our site. Reviews allow for transparency as a member is making a decision to access a resource, One Degree moderates community-generated content, you can view our Community Guidelines here. When members flag bad information or inappropriate resources the One Degree team investigates the resource carefully to determine if the resource should remain on our site.